How does this work?

Question

How does this work?

Accepted Answer

Here are the main steps with Ahead:

1) Complete our short online questionnaire to see if we can support your specific needs.

2) If we can support your specific needs, you will be able to schedule a judgement-free, full length evaluation with a provider. The evaluation will be conducted via a secure online video visit.

3) During the first online visit, your provider will get to know your full story and work with you to determine which treatment, if any, is appropriate.

4) If you are prescribed medication and choose medication delivery, it is usually delivered to your home within 2-3 business days.

5) Typically, you will see your provider for short online visits once a month at the start to work on tailoring your treatment plan to your specific needs. Once your treatment plan is optimized, your provider will review the options with you and may change the visit frequency accordingly.

6) If a prescription renewal is due while you are between provider visits, simply send your request through your Patient Portal. We’ll coordinate with your provider and pharmacy to get the prescription ready for you. Consistent with best practice in care, your provider might request another visit prior to renewing a prescription if needed.

Mental healthcare designed for you

Ahead helps get you there

Proper evaluation at your first online visit

Medication delivered to your home

Ongoing care with your provider

Visits and medication delivery from your couch

Whatever’s on your mind. Take it here.

We meet you where you’re at and help get you where you want to be

We’re here for you